Welcome to Ellewina!
All items at Ellewina are handmade with love. All products are inspected and made to the finest quality for you.
Payment Term
For Singapore buyers, we accept fund transfer.
For oversea buyers, we accept major credit cards through PayPal.
Items will not be ship until payment is received.
Shipping & Handling
Normal Postage for pouches is $1.00 each. Bigger items like cube taggies, plush toys is $2.50.
For registered mail, please top up $2.24.
For bulky items, we will prefer meet-up.
Please take note that we’ll make trips to the Post Office 2 days per week.
For international orders, we will let you know the total shipping cost upon receiving your orders.
International deliveries may iccur additional customs and taxes charged by the country the items are shipped to. It’s the customer’s responsibility to pay for these additional charges in order to receive their package.
A notification email with the registered article reference number will be send when orders are shipped (only applicable to registered mails).
Buyers can check the delivery status online at SingPost website at http://www.singpost.com
We’ll make all effort to ensure that your order reaches you safety.
Ellewina will not be held responsible for any items lost, stolen or damaged in transit.
Goods sold are non-refundable and non-exchangable.
Remakes/Custom Orders
Custom Order or remakes can be done by request (only if material are available). Please contact us at ellewina@gmail.com for further details.
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